Frequently Asked Questions

I have a question. How do I reach you?

For the quickest response, please use our Contact Form. You may also email us at, call (603) 560-8085, or message us via Facebook or Instagram.

Do you have a brick and mortar store?

Yes, we have a pickup location at 264N Broadway #106, Salem NH 03079.

What forms of payment do you accept?

We accept all major credit cards, debit cards, wire transfers, Venmo, Zelle, and PayPal.
We also offer flexible payments through Afterpay. Split the cost of your order into affordable payments over time. To select "Afterpay," select "Checkout" in the shopping cart, enter your Customer Details in Step 1, and then choose "Afterpay" in Step 3, the Payment section.

How do I return an item?

Sorry to hear that you have to return an item! We strive to keep our customers happy, so to return your item you can fill out the return form and send it to us at Our team will take a look and will contact you about issuing a refund or credit.
A tracking number and proof of shipment must accompany your return. Send returns to:
ESFY Lashes 264 N Broadway, #106 Salem NH 03079

What if my items are damaged or defective?

In the event that you receive a damaged or defective item, please e-mail our team at or fill out the form.
We'll review your claim and depending on the situation will send you new product or issue a refund.